Help Centre

Our mobile app

Use our mobile app to access your lesson schedule while on the go.

You can manage your whole learning journey from the palm of your hand!

Manage your lessons

Use the app to check or change your lesson schedules, tutors or subjects. 
The ‘Lessons’ tab allows you to:

  • See how many lessons you have left
  • Take a look at your upcoming or previous lessons
  • Join or reschedule a lesson
  • Book a new lesson
  • Request a new tutor/subject
 
 

Access GoChat from the mobile app

Need to get in touch with your tutor about a lesson? 
The GoChat feature allows you to chat with your tutor quickly and easily.

 
 

GoStudent Assistant 

Our GoStudent Assistant pings you immediately with important information so you can stay up-to-date at all times. 

 
 

Ask for help

Do you have any questions or need help?
Get in touch with our support team via WhatsApp or email. 

 
 

There are other benefits to the mobile app too!

You can manage your profile details or notifications easily. 
Use the app to:

  • Edit your profile/school/contact information
  • Manage your notifications
  • Logout
 
 

Make sure you never miss a message from your tutor by enabling notifications on your mobile phone.


Step 1: Click on ‘More’ at the bottom of the app screen
Step 2: Go to ‘Profile & Settings’
Step 3: Select ‘Notifications’
Step 4: Check that you have notifications enabled (on) or enable them by clicking on ‘Notifications’


Please note: If you have an iOS (Apple) device, you'll need to enable push notifications. 
Tap 'More' and enable 'Notifications' by clicking on the 'Turn on' button. If you still can't see your messages, you'll need to go to your general mobile phone settings and allow push notifications from the GoStudent mobile app.